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Analyze call center recordings using text analytics for health and Azure OpenAI Service

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In recent years, many healthcare companies have moved to the cloud, opting to provide online services via telehealth solutions. This change has led to an increase in the amount of healthcare-centric audio data that's available to companies that provide these services. Manual analysis of this data can yield useful insights, such as the treatments that are prescribed. But the scale of this data makes manual analysis a time-consuming task.

https://learn.microsoft.com/en-us/azure/architecture/example-scenario/healthcare/analyze-recordings-text-analytics-azure-openai

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Analyze call center recordings using text analytics for health and Azure OpenAI Service