Terms & Conditions

Please read these terms and conditions carefully before purchasing an Online Course and/or Taught Course and print off a copy for your records.

1. Definitions

“Course Materials” means the information provided by EkasCloud LLC to accompany a course provided as part of the Services in hard copy or electronic form.

“Fees” means the fees paid by you to EkasCloud LLC for the Services.

“Online Course” means the delivery by us of an online course pursuant to which you learn course materials remotely.

“Services” means the provision of the Online Course and/or the Taught Course and/or the Course Materials together with such other services as agreed from time to time and purchased by you through the Website or by telephone.

“Website” means https://www.ekascloud.com/

“you” means the individual purchasing the Services.

2. The Services

A description of the Services together with the dates on which the Services will begin are available on our Website. 

We will provide the Services with reasonable care and skill in accordance with the description set out on the Website.

We reserve the right to vary or withdraw any of the Services described on the Website without notice.

We expect you to confirm that the Services you are purchasing will meet your needs.  We do not make any guarantee to you that you will obtain a particular result, professional qualification or employment opportunity from your purchase and completion of any of the Services.

3. Ordering Services

In order to purchase an Online Course, you must provide the required information and pay the amount specified.  You must ensure that all information provided is complete and accurate.

When you place an order for an Online Course, you are offering to purchase that Online Course on the Online Terms.

You must check the details on the order confirmation email when you receive it.  If there are any errors please contact us immediately at info@ekascloud.com

Before a Contract comes into existence between you and us, we reserve the right to increase or decrease the advertised Course Fee for an Online Course and/or to amend any of the information contained in the Online Course description.   We also reserve the right to withdraw at any time Online Courses advertised for sale on the Website and/or in any Brochure.

 

Where the Course Fee is paid for:

  • PayPal / UK Bank Transfer 

4. Cancellation

You will not be entitled to any refund if you cancel your order at after commencement of the classes.

 

5. Additional Study Materials (if applicable) 

Additional Study Materials may be available as an add-on to an Online Course.  A charge may be payable for such Additional Study Materials (as set out in the information relating to the Additional Study Materials) and the delivery of such Additional Study Materials to you.

 

6. Online Course content and Access terms

The description of the Online Course on the Website and/or in any relevant Brochure will set out details of the contents of the available Online Courses.

Except as set out in the description of the Online Course on the Website and/or in any relevant Brochure, no additional Course Materials and/or tuition (either online, face to face or classroom) will be provided by EkasCloud LLC

The receipt of an Online Course is personal to you and, unless otherwise agreed by EkasCloud LLC pursuant to Additional Terms and Conditions, you may not share or transfer your rights to access the Online Course or provide an Online Course to any other person.

You may incur charges to your internet service provider while you are accessing and/or downloading the Course Materials.  Charges may also be payable to third parties for use of the software necessary to access and/or download the Course Materials.  You are responsible for paying any such charges.

We reserve the right to monitor IP addresses that are used to access the Course Materials and, if a student is found to be in contravention of the access rules, we may terminate a student’s access to the Online Course and the Course Material.  In such circumstances, no refund will be given.

7. Modifications to Online Courses or technology enhancements

From time to time, EkasCloud LLC may make modifications or enhancements to the Online Courses.  You will have access to such changes free of charge only to the extent that such changes relate to the Online Course purchased by you.

Purchase of a current Online Course does not entitle you to have access to future revised Online Courses as part of the original purchase.

 

8. Technical Support and Access

If you are unable to access an Online Course, EkasCloud LLC will use reasonable endeavors to provide a solution where EkasCloud LLC has direct control over the system, software or settings involved. If the issue lies with your hardware, systems, software or settings thereof, EkasCloud LLC may in its discretion, provide assistance to you to help you resolve the issue but we cannot guarantee that any assistance provided will resolve your issue.

EkasCloud LLC will use reasonable endeavors to make the Online Course available but cannot guarantee uninterrupted, timely or error free availability or that defects will be corrected.  EkasCloud LLC reserves the right to suspend access to the Website for the purpose of scheduled or emergency maintenance, repairs or upgrades to improve the performance or functionality of the Website.

You also accept and acknowledge that EkasCloud LLC cannot be held responsible for any delay or disruptions to your access to the Online Course as a result of such suspension or any of the following:

 

  • The operation of the internet and the world wide web, including but not limited to viruses;
  • Any firewall restrictions that have been placed on your network or the computer you are using to access the Online Course;
  • failures of telecommunications links and equipment; or
  • updated browser issues.                           

9. Non-attendance

If you fail to attend the course you are booked onto without giving prior notice to the admin team, we will be unable to refund the course fees or offer a transfer.

10. Refund Policy

  • Any fees submitted will not be refunded.
  • If the student has paid a deposit for a course, and if the student fails to pay the remaining fee in full in the next 7 days of starting the course the deposit will not be refunded.
  • Students can start an initial 2 hours session with the faculty without any payment, After completing the 2 hours session once the student is fully satisfied with the course flow/syllabus and curriculum then the student can go ahead with the enrolment & payment process by contacting the Accounts Department.
  • For Grievance, Escalation & Feedback, Students please reach out to feedback@ekascloud.com