This Guidance helps airlines and airports provide updates about flight information to passengers in near real time. Sometimes, information displayed on airline applications may differ from flight information display screens in airport terminals. This architecture uses Amazon EventBridge or Kafka to share data from legacy technology systems, such as an airport operational database (AODB), and give passengers consistent and reliable flight updates. Airports and airlines can improve the travel experience through advanced ML-powered analytics and voice, chat, and mobile interactions with passengers.
