This Partner Solution deploys Salesforce Health Cloud: Virtual Care on the Amazon Web Services (AWS) Cloud. Virtual Care is designed to help healthcare and life sciences customers expand patient access, unlock team efficiency, and scale digital engagement.

The Partner Solution integrates Virtual Care with Amazon Chime to offer video conferencing for patients or members using a healthcare platform connected to Health Cloud. Virtual Care sessions provide both video and audio support for patient-to-clinician interactions. Video calls can use Amazon Transcribe or Amazon Transcribe Medical to generate real-time audio transcriptions, which are then used to display text captions directly on the interface for accessibility.

https://aws.amazon.com/solutions/partners/salesforce-health-cloud-virtual-care/