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Use a speech to text transcription pipeline to analyze recorded conversations

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Speech recognition and analysis of recorded customer calls can provide your business with valuable information about current trends, product shortcomings, and successes.The example solution described in this article outlines a repeatable pipeline for transcribing and analyzing conversation data.

https://learn.microsoft.com/en-us/azure/architecture/ai-ml/architecture/speech-to-text-transcription-analytics

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Use a speech to text transcription pipeline to analyze recorded conversations