This Guidance for queue depth management shows how you can improve customer experience by monitoring queues using cameras, use computer vision to measure queue depth, and provide alerts about bottlenecks and unreasonable queue depths to customer service managers. Travel & Hospitality organizations can apply this solution to improve employee productivity, streamline lobby management, gain customer insights, reduce walkaways and negative perceptions of wait times.
https://aws.amazon.com/solutions/guidance/queue-depth-management-on-aws/?did=sl_card&trk=sl_card