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Ekascloud Blog
  • Ekascloud
  • 28-Nov-2021

CISCO CCNA Certification Course – Know How To Manage Issues

CISCO CCNA Certification Course – Know How To Manage Issues

The network provides the highest level of availability and support for a business. The key challenge which a company face is network issues. Detecting, diagnosing and resolving the potential issues in the network cant be handled by everyone. It needs experts who can carry out the right process to identify and resolve the issues as soon as possible.

A company needs the right candidate who can recommend the necessary changes to fix the issues and make the operational environment active again. This support can be provided only by the professionals who are trained in it. The individuals who have attended the CISCO CCNA certification course will provide greater support to the problem management process.

Handling network troubleshooting:

Troubleshooting is not just about resetting the user password or restarting the device to continue using it. In large organizations, it is about the set of procedures, practices and tools that are used to process numerous requests by the dispersed network assets, complex mix of users and infrastructure. Hence, most of the large companies will have a big team, especially for network troubleshooting.

The team of engineers will address the network issues at various levels. The basic level or Tier 1 is the team for handling the basic issues like password reset. The next level or Tier 2 engineers will handle the issues that the Tier 1 engineers couldn’t resolve. Finally, the last level or Tier 3 engineers will handle the complex issues.

Thus, this increases the demand for network engineers. Candidates can take the CISCO CCNA certification course to improve skills and get placed in a good company. We at EkasCloud offer proper training so that candidates can get trained to handle any network issues easily. Contact us today to know more details about the course.

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