Software as a service

Software as a service

29-Sep-2021 22:01:05 pm

Saas- one of the most talked topics in very days, since the IPO of Freshworks (a Saas product based company) on Nasdaq. It is a hot topic from small business all the way to global enterprises. Saas is one of the three major and popular categories of cloud computing along with Paas(Platform as a service) and Iaas( Infrastructure as a service).

Saas- Software as a service:

  SaaS is a method of software delivery that allows data to be accessed from any device with an internet connection and a web browser in which a cloud provider hosts applications and makes them available to end users over the internet. In this model, an independent software vendor may contract a third-party cloud provider or large companies such as Microsoft can also be a cloud provider to host applications.

Saas – Advantages and Uses:

SaaS has many business applications, including file sharing, email, calendars, customer retention management, and human resources.  A wide range of people including IT professionals, business users and personal users use SaaS based applications.  Unlike IaaS and PaaS, SaaS products are frequently marketed to both B2B and B2C users since products range from personal entertainment such as online streaming to advanced IT applications.

 SaaS allows each user to access programs via the Internet, instead of having to install the software on the user's computer.

SaaS is easy to implement, easy to update and debug, and can be cost effective since users pay for SaaS as they go instead of purchasing multiple software licenses for multiple computers.

Customer Relationship Manager (CRM) systems, which are essentially a database of client and prospect information. SaaS-based CRMs can be used to hold company contact information, business activity, products purchased as well as track leads.

Saas vs Paas vs Iaas:

Saas, Paas and Iaas are the most popular cloud based service models. All three models involve cloud providers that deliver their own hosted data centre resources to customers over the internet. Simply put, IaaS provides the building blocks for consuming cloud services, such as compute, storage, networking, and monitoring, while PaaS assembles these building blocks into a more easily consumable software development platform(Saas).


 Infrastructure-as-a-service (IaaS), offers access to resources such as servers, storage, memory, and other services. It allows organizations to purchase resources as needed. Some common IaaS examples include Amazon Web Services (AWS), Microsoft Azure, and Rackspace.


Platform-as-a-service (PaaS) provides a software development platform over the web. Specifically, it allows developers to concentrate on software creation without worrying about things like storage and infrastructure. Examples include Google App engine, Zoho creator, Apache Stratos etc.

Saas based Companies and products:

The Saas market includes a variety of software vendors and product ranging from small scale vendors to cloud giants such as AWS and Google providing diverse range of applications.  Enterprise SaaS products for specific industries, such as insurance or medical, are known as vertical SaaS products.

Some popular examples of Saas:

  • Salesforce
  • Freshoworks
  • Microsoft Office 365
  • Google Workspace
  • Cisco Webex
  • SAP Concur
  • Netflix
  • Zendesk
  • Slack
  • Adobe Creative cloud

Software as a Service has a lot to offer. If it's used properly, it can help transform business and save money, time, and human resources. By eliminating problems like software maintenance and incompatibility, SaaS can provide streamlined focus and greater productivity.

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